Frequently Asked Questions
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If you have a question that you don't see answered below, please e-mail your question to and we will answer it just as soon as possible.  Watch this page for updates!


How much does it cost to charter a bus?  The cost to charter a vehicle depends on a number of variables such as the size of the vehicle you will need, the number of hours you will have the vehicle, and where you will be traveling to and from.  If you factor the cost of the vehicle to a per person cost, provided you fill the vehicle to near or maximum capacity, the price per person is actually quite low and affordable. 


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Our Forms:

Charter Order

Supplement Charter Order


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Royal Express


Commuter Bus





What information do I need in order for Royal to provide me a quote?  You will need to know which size vehicle you will be using, the number of hours of service, the date(s) of service, and your starting and ending destinations.  Please visit our Contact Us page to send us your quote request.


How do I reserve a bus?  You can reserve transportation service by making a deposit toward your charter order.  Final payments must be received ten (10) days before your service date(s).


What is Royal's cancellation policy?  Cancellation notice must be confirmed thirty (30) days before your service date in order to waive a cancellation fee.  Your ($150.00) deposit will apply as the cancellation fee.  Your deposit is non-refundable if cancellation is made less than thirty (30) days before your confirmed service date(s).


What is Royal’s customer payment policy?  Royal requires a deposit amount of ($150.00) to secure your service charter order.  Royal accepts Visa, MasterCard, American Express, Cash, Money Orders, Cashier Checks, and company checks.  Personal checks are accepted only when final payments are received at minimum two (2) weeks before the service date.  


What size vehicles do you have?  Royal has a vehicle fleet to suit all group and travel needs.  We offer twenty-five (25) and fourteen (14) passenger minibuses; thirty-one (31), thirty-three (33), and thirty-five (35) passenger midbusses; and fifty-seven (57) passenger deluxe motorcoaches.  Additionally, Royal offers a forty-seven (47) passenger motorcoaches for lower-budget groups.


Are all vehicles and drivers licensed and insured?  Yes!  All of Royal's vehicles meet the insurance requirements set forth by the State of Michigan.  All drivers meet the licensing, physical, and drug-screening requirements set forth by the State of Michigan.  Drivers maintain current Commercial Drivers Licenses (CDL) with endorsements for carrying passengers.   All Royal professional drivers and staff are employed with our company; none are sub-contractors.


Does Royal have "minimums"?  Yes.  Royal applies a minimum service charge providing up to four (4) hours of service for the supply of all sizes of vehicles.


Can I split the (4) four-hour minimum into two (2) two-hour services?  Royal quotes all pricing with a consistent tariff rate.  Royal's sales associates will address the unique service needs of our customers and provide custom pricing suited to the service requested.


If I charter a bus for an event, do I pay for the time I am at the event?  Yes.  You pay for service from the time you are picked up through the time you are dropped off, regardless if you are using the vehicle the entire time or not.  However, you will find that this is less expensive than chartering two one-way services from any bus/charter company.


Can I bring food or beverages aboard the vehicle?  Yes.  Royal must be notified in advance of your intentions to bring food and beverages on board so we may take any necessary actions to prepare the bus (i.e. garbage bags, etc.).  However, Royal vehicles must be returned in the same state of cleanliness as when chartered, or the charter customer is subject to a clean-up fee of $75.00.  Beverages may be consumed on Royal vehicles only when brought onto the vehicle in a contained cooler or self-storage container.  We ask that all beverages be kept in coolers until such time as they are consumed.  Beverages must be in cans or plastic containers.  NO GLASS PLEASE!  As Royal is the designated driver, we ask that all alcoholic consumption be done in moderation.


Is smoking allowed on the vehicles?  Smoking is not allowed in vehicles.  Please work with us to insure a smoke-free vehicle for all Royal customers and employees.  The customer is responsible and will be charged for smoke damage and/or burn holes in carpeting and upholstery.


Are animals permitted on the vehicles?  The transporting of animals is not permitted on any of Royal's vehicles at any time.


Do I have to pay the driver a gratuity?  Driver gratuity is encouraged but not required.  Royal suggests a gratuity of 10-15% which can be added into the cost of the charter at the customers' request.

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